Terms and conditions of sale


The Machinistic Shop is the integral property of Machinistic SAS.

The user name represents the physical person, customer, Internet user.


Any order placed on the Machinistic shop implies unreserved acceptance of the present general terms and conditions of sale and in particular of the limitations of liability included therein.

These conditions may not be modified by contrary stipulations that may appear on our customers’ order forms or general terms and conditions of purchase without our prior written agreement.

Subscribing to a contract with Machinistic governed by these terms and conditions implies the user’s acceptance of these terms and conditions.

By the same token, the user acknowledges having taken full cognizance of them. This acceptance will consist of the User checking the box corresponding to the following sentence: “I accept the general terms and conditions of sale”.

Checking the box will be considered as having the same value as a handwritten signature by the user.

Machinistic may modify some of its terms and conditions from time to time, so please check them again before each visit to the site.

1. Quotation

No quotation shall be considered valid until Machinistic has received a copy of the document(s) to be sent. Prices are given for a maximum period of two weeks. After this deadline, the execution prices will take into account any changes in production costs, at least 7 days before the date of delivery.

2. Control

To avoid misinterpretation, all orders must be the subject of a written, precise and duly accepted quotation or order. In the same way, any modification concerning an order in progress must be notified in writing by the customer and accepted.

3. Price list

The sales prices indicated on the Machinistic site are in euros and include all taxes, but exclude delivery costs. These are indicated to the User as he selects his products and are invoiced to him at the end of the order in addition to the price of the products selected.

We reserve the right to change our prices at any time without notice.

4. Product information

Products are put on line according to the indications, characteristics, descriptions and non-contractual photos of our partners’ and suppliers’ products. Machinistic cannot guarantee the accuracy of third-party information.

The deletion or modification, by Machinistic’s suppliers, of products which have been the subject of a registered order, authorizes Machinistic to cancel the current order, unless the customer agrees to modify it.

6. Logistical risks

Goods are shipped at the recipient’s risk, and the risk of transport is borne by the purchaser, even if shipping costs are offered. In all cases, the buyer must check the condition of the package and its contents. In the event of a problem, the delivery must be refused and the receipt must be clearly marked “parcel refused / arrived in poor condition or incomplete” with the date of receipt and the Buyer’s signature.

7. Availability

If the order does not provide for delivery, but for the goods to be made available, the customer is obliged to respect the collection deadlines. After this period, the costs incurred for this operation will be invoiced in the same way as for a withdrawal.

8. Product availability & delivery times

All orders are subject to availability.

Some products are not stocked by Machinistic, but by suppliers or partners. In this case, the order will be authorized, with an indication of delivery times.

Products available only to order require a much longer lead time, depending directly on manufacturers’ production lines. In this case, the order will be authorized with an indication of delivery times.

In the event that one of the products ordered is not or is no longer available, we will contact you by e-mail to inform you of this and to indicate how soon the product can be delivered.

The availabilities shown are indicative and do not represent a contractual commitment.

Machinistic undertakes to deliver orders while stocks last.

All products available in stock will be shipped within 72 hours. In the event of unavailability of a product for a grouped order, the entire order will be shipped upon receipt of the missing items within the announced lead time.

Machinistic makes every effort to reduce the delivery times indicated on the site.

However, Machinistic cannot be held responsible for the consequences of late delivery or loss of a parcel caused by a third party or by you, or due to a cause constituting force majeure.

In the event of non-receipt of a parcel within the specified time, an investigation is carried out with the carrier and may take several days. During this period, no refunds or returns can be made.

9. Shipping costs and delivery times

Your items will be shipped to the address you provide.

All orders are subject to our acceptance and deliverable while stocks last.

For delivery to Corsica, French overseas departments and territories, please contact us.

The delivery times announced are the average times communicated by the carrier. They can vary and lengthen depending on the time of year or delivery location.

Machinistic cannot be held responsible for any delay in delivery once the parcel has been passed on to the carrier.

10. Right of withdrawal

In accordance with current legislation, consumers have a period of 14 days from the date of receipt of the package to request an exchange or refund.

Any return or exchange of an order must be subject to prior acceptance. The customer must contact Customer Service to obtain a return authorization and instructions if necessary. Packages presented without a return authorization may be refused.

Returns, accompanied by their agreement number, should be sent to the address below:

SAS Machinitic
129 Impasse de la vieille école
74210 Faverges-Seythenex

In accordance with the provisions of article L121-20-2 of the French Consumer Code, under no circumstances will consumers be entitled to exercise any right of withdrawal for special orders, orders for personalized products or products made to their specifications.

All returns must be complete (packaging, instructions, accessories, copy of invoice) and the products returned must be in perfect condition for resale, i.e. they must not be soiled, damaged or worn from use.

Machinistic undertakes to issue a refund within 5 working days of receipt and verification of the equipment (a discount may be applied if the product is not returned in a suitable condition for restocking).

11. IT

Machinistic guarantees the secrecy of user information, and the User agrees not to disseminate the content of Machinistic information, materials and programs.

12. Applicable law

These terms and conditions are governed by French law and are subject to the exclusive jurisdiction of the French courts. The language of the contract is French.

Machinistic reserves the right to keep any object or merchandise stored, without limitation of value or time, until payment of the amounts due.

When all of a customer’s items or goods are to leave Machinistic’s premises, invoices must be paid in full immediately before they are dispatched.
removal of stored or packaged products.

13. Liability

Machinistic shall not be held liable for any failure to perform the contract that may be directly or indirectly attributable to force majeure, as defined by French law.

In the event of impossibility of access to the site, due to technical problems or of any other nature, the customer will not be entitled to claim any damages or compensation.

The unavailability of one or more products, even for a prolonged period and without any time limit, cannot constitute a prejudice for Internet users and cannot in any way give rise to the awarding of damages by the site or its publisher.

Machinistic will not be held liable for any failures or malfunctions attributable to storage or use of the equipment in conditions outside the usage standards defined by the manufacturers.

Likewise, Machinistic will not be held liable in any way for failures caused by the user, such as incorrect assembly or misuse of the product.

The user acknowledges having been informed that Machinistic is not the manufacturer of the products sold and that Machinistic therefore disclaims all liability under the warranty for defective products.

Consequently, in the event of damage to persons or property caused by a defective product, it is the customer’s responsibility to seek the liability of the manufacturer of the offending product, whose contact details will be indicated on the product packaging.
product or, where applicable, supplied on request to the customer in accordance with article 1386-7 of the French Civil Code.

14. Terms of payment

All our invoices are payable at the Company’s head office in cash and without discount.

In the event of non-payment on the above-mentioned due date, our invoices will be increased by a flat-rate charge of 25% without prior notice, this indemnity being independent of damages, legal costs and interest at law.

Partial or total non-payment of an invoice on its due date will entail forfeiture of the term of payment, and all sums due on the date of default will be payable immediately, without formal notice. In the event of partial payment of our invoices before or after complaint, payment will be applied in priority to the part of the invoice(s) on which we do not have a lien.

Our terms and conditions of sale shall cease to apply if the customer has failed to meet its obligations under a previous order. A refusal to sell will then be valid, unless the customer provides satisfactory guarantees or cash payment.
In the latter case, no discount will be granted.

15. Secure payment

The methods of payment currently available on the website are :

Your order will be validated as soon as payment has been accepted by our bank.